Making Changes to Your Account
You may make changes to your diaper service account the following ways:
Call our office at 206-634-2229 (BABY) or toll-free at 800-562-BABY – Monday thru Friday from 8:30am to 5:00 p.m. PST and speak with one of our representatives.
When you contacting us, confirm you account number and allow for proper notice for your request to be processed, about 3 days. We will do everything we can to make your changes promptly. but please keep in mind that the more time you give the easier it will be for us to accommodate your request.
Billing Cycles & Payment Options
You can now make a payment online! Click here
Charges on your account are billed in 4 week increments. Payment can be made either by check or credit card. Many of our customers put their account on auto charge. Anytime there is a balance on their account, the credit card you have provided us is automatically charged. Our customers still receive a copy of the charges for verification purposes.
We accept American Express, Discover, MasterCard and Visa.
Customers who pay by check simply put their payment in an envelope we provide and tape it to the outside of their bag of soiled diapers for pick up.