Making Changes to Your Account
You may make changes to your diaper service account the following ways:
Log in to your account: https://baby.diaper.delivery/login
Call our office at 206-634-2229 (BABY) or toll-free at 800-562-BABY – Monday thru Thursday from 8:30am to 4:00 p.m and Friday 8:30am to 12:30 pm PST and speak with one of our representatives.
When you contact us, confirm you account number and allow for proper notice for your request to be processed, about 2-3 days. We will do everything we can to make your changes promptly. but please keep in mind that the more time you give the easier it will be for us to accommodate your request.
Billing Cycles & Payment Options
If you have a balance due in our previous billing system, you can use this link to make a payment. Click here. All other billing is managed in our new customer portal.
Charges on your account are billed in 4 week increments. You can set your account on autopay with your preference of adding a credit card or ACH information. The Waste to Energy service will be applied every 4 weeks, billing for products delivered will be charged each week.
We accept American Express, Discover, MasterCard and Visa